Strengthen your community
Increase your digital engagement
Optimize your event experience
Innovative, growth-centric services for your association
We help associations and non-profit organisations grow, increase their community engagement and digital presence, innovate their events and enhance their business results.
Built on more than 30 years’ experience, our association consultants design unique market-driven strategies that deliver integrated solutions and ensure your association follows a proven route to success.
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Associations 5.0. Read about how professional organisations are embracing the technological shift and how new technologies are transforming their events and communities.Read the latest issue
- Global Market Development
- Market Research
- NPO Incorporation
- Strategic Planning
- Membership Growth
- Digital Transformation
- Event Strategy and Assessment
- Business Planning and Strategy
- Full-Service Management
- Board and Volunteer Management
- Education, Credentialing and Certifications
- Community Management
- Membership support, Customer Service
- Accounting Financial Management
- IT, Database and Operations
Digital & Virtual
- Online Community: design, build, management, customer engagement
- Event Technologies
- Hybrid Events: live-streaming, virtual online environments
- Social & Digital Marketing
- Website, Mobile & Apps
- Augmented & Mixed Reality
Marketing & Communication
- Advocacy/Public Affairs
- Member Engagement
- Content Development
- Marketing and Social Media
- PR & External Communications
Sales & Sponsorship
- Sponsorships and Partnerships
- Delegate Acquisition
- Media Sales
- Revenue Generation
- Trade Shows & Exhibition Sales
Live Webinar Series
How do associations juggle customizing local marketing while retaining a consistent global brand identity? Learn how CLSI has done just this.
ICSA activated a six-month comprehensive global campaign to help educate the members from nine divisions and introduce a new class of membership.
Learn how US-based associations expand into Latin America and experience rapid, sustainable revenue and membership growth, especially in Brazil.
IEEE & ASIS International share insights about the first benchmark indices on how relationship strength affects engagement with members/customers.
In 3 years, SAE International successfully established its engineering professional development offer in Europe generating 10M$ revenues.
Learn from multiyear strategies that have helped US associations grow year on year in MENA while growing their sponsorship partner community.
Understand association's biggest regional meeting and event challenges and how to penetrate and grow in Asia's fastest growing regions.
Insights from on the ground about how the virus impacts usual association activities in the Asia Pac region and how to ensure business continuity.
Are Associations as Agile as They Need to Be?
There is a distinct line between associations that are innovative and those that are not. This research looks at the biggest disruptors’ associations are facing and the concrete actions they are taking to shape their future.Download Infographics
American Engagement Index - Strategies that Deliver ROI
A research in the association community about the structure of an effective new engagement model for US American members and non-member customers.Dowload Report
Global Engagement Index
The Global Engagement Index measures the performance, relationship strength and outcome of engagement tactics as seen through the eyes of associations’ customers and members, allowing like-minded associations to benchmark their performance against that of 15 leading brands across multiple sectors.Download Infographic
Growing associations' business by 15% year on year
Strategic partner of over 150 international associations with a total of 1.2 million members
Over 300 digital projects designed and developed every year
History of Excellence
80% of business from long-lasting partnerships with association clients
Focus on Optimization
Over 1 million delegates managed and engaged every year
What our clients say
"The Global Engagement Index Summit was one of the most effective high-level association events I've attended... because of the caliber of the attendees: leaders of dynamic associations who know that global growth is key to their continuing success. The event was defined by quality survey data, analyses that drew a clearer picture of what works, and a deep level of engagement among the people in the room eager to apply the findings to their own organisations. Better still, the benefits of the summit haven't ended - with more targeted surveys planned, in the coming years associations will have an excellent benchmark for their global initiatives. (The GEI Summit, organised by MCI and FairControl, was held on 8-9 June, in Washington DC, USA)"
"Working with MCI offers both operational and strategic opportunities. With expertise in much more than just pure congress organisation, MCI serves as an advocate who stimulates fresh and critical thinking in our organisation."
"MCI has given us the ability to rapidly expand our presence in the Middle East with a knowledgeable, talented and flexible workforce. The ability to tap into a wealth of experience not only in the region but also in the association management profession has helped us achieve our very aggressive growth goals."
"It has been just great working with the same team (MCI India), with a completely different output…Each one displayed an innate sense of ownership, making this (Asia LPG Summit) one of the most successful LPG events ever, not just in India, but globally. I am sure MCI would continue doing the good work... Do keep it up guys!!"
"I think your Go To Market strategy and Business Plan is outstanding and on track for what we were looking to hear and learn. MCI's work is the best thing I have seen in 20 years. MCI went beyond our expectation."