Strengthen your community

Increase your digital engagement

Optimize your event experience

Innovative, growth-centric services for your association

We help associations and non-profit organisations grow, increase their community engagement and digital presence, innovate their events and enhance their business results.

Built on more than 30 years’ experience, our association consultants design unique market-driven strategies that deliver integrated solutions and ensure your association follows a proven route to success.

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Associations 5.0. Read about how professional organisations are embracing the technological shift and how new technologies are transforming their events and communities.

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SERVICES

Strategy

Global Market Development
Market Research
NPO Incorporation
Strategic Planning
Membership Growth
Digital Transformation
Event Strategy and Assessment
Business Planning and Strategy

Management

Full-Service Management
Board and Volunteer Management
Education, Credentialing and Certifications
Community Management
Membership support, Customer Service
Accounting Financial Management
IT, Database and Operations

Digital & Virtual

Online Community: design, build, management, customer engagement
E-learning
Event Technologies
Hybrid Events: live-streaming, virtual online environments
Social & Digital Marketing
Website, Mobile & Apps
Augmented & Mixed Reality

Marketing & Communication

Advocacy/Public Affairs
Member Engagement
Content Development
Marketing and Social Media
PR & External Communications
Branding
Telemarketing

Sales & Sponsorship

Fundraising
Sponsorships and Partnerships
Delegate Acquisition
Media Sales
Revenue Generation
Trade Shows & Exhibition Sales

Events

Full Service Management
Show Production and Audio-visual
Logistics/Destination Services (DMC)
Registration & Housing
Speaker Programme Management
Sustainability Activation
Event Licensing
Accreditation & Certification Programmes
Awards

Live Webinar Series

Developing Locally Relevant Marketing That Generates Results

How do associations juggle customizing local marketing while retaining a consistent global brand identity? Learn how CLSI has done just this.

Evolving Global Federation for the Future

ICSA activated a six-month comprehensive global campaign to help educate the members from nine divisions and introduce a new class of membership.

Demystifying Business Opportunities in Brazil

Learn how US-based associations expand into Latin America and experience rapid, sustainable revenue and membership growth, especially in Brazil.

Getting More ROI from Engagement through Stronger Relationships

IEEE & ASIS International share insights about the first benchmark indices on how relationship strength affects engagement with members/customers.

Successfully Tailoring Educational Programs to Europe

In 3 years, SAE International successfully established its engineering professional development offer in Europe generating 10M$ revenues.

Sponsorship: Building a Cohesive Revenue Generation Strategy

Learn from multiyear strategies that have helped US associations grow year on year in MENA while growing their sponsorship partner community.

Strategy Clinic for China & Asia Pacific

Understand association's biggest regional meeting and event challenges and how to penetrate and grow in Asia's fastest growing regions.

Coronavirus & Your Business in Asia

Insights from on the ground about how the virus impacts usual association activities in the Asia Pac region and how to ensure business continuity.

Research Papers

Are Associations as Agile as They Need to Be?

There is a distinct line between associations that are innovative and those that are not. This research looks at the biggest disruptors’ associations are facing and the concrete actions they are taking to shape their future.

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American Engagement Index - Strategies that Deliver ROI

A research in the association community about the structure of an effective new engagement model for US American members and non-member customers.

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Global Engagement Index

The Global Engagement Index measures the performance, relationship strength and outcome of engagement tactics as seen through the eyes of associations’ customers and members, allowing like-minded associations to benchmark their performance against that of 15 leading brands across multiple sectors.

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About MCI

Results Driven

Growing associations' business by 15% year on year

Global Presence

Strategic partner of over 150 international associations with a total of 1.2 million members

Innovative Solutions

Over 300 digital projects designed and developed every year

History of Excellence

80% of business from long-lasting partnerships with association clients

Focus on Optimization

Over 1 million delegates managed and engaged every year

Fast Facts

0 years of experience

0 experts

0 offices worldwide

0 association and conference projects per year

What our clients say

"The Global Engagement Index Summit was one of the most effective high-level association events I've attended... because of the caliber of the attendees: leaders of dynamic associations who know that global growth is key to their continuing success. The event was defined by quality survey data, analyses that drew a clearer picture of what works, and a deep level of engagement among the people in the room eager to apply the findings to their own organisations. Better still, the benefits of the summit haven't ended - with more targeted surveys planned, in the coming years associations will have an excellent benchmark for their global initiatives. (The GEI Summit, organised by MCI and FairControl, was held on 8-9 June, in Washington DC, USA)"

Mark Athitakis ASAE - The Center for Association Leadership

"Working with MCI offers both operational and strategic opportunities. With expertise in much more than just pure congress organisation, MCI serves as an advocate who stimulates fresh and critical thinking in our organisation."

Heinz Marchesi Executive Director, European League Against Rheumatisms (EULAR)

"MCI has given us the ability to rapidly expand our presence in the Middle East with a knowledgeable, talented and flexible workforce. The ability to tap into a wealth of experience not only in the region but also in the association management profession has helped us achieve our very aggressive growth goals."

Financial Services Association Executives

"It has been just great working with the same team (MCI India), with a completely different output…Each one displayed an innate sense of ownership, making this (Asia LPG Summit) one of the most successful LPG events ever, not just in India, but globally. I am sure MCI would continue doing the good work... Do keep it up guys!!"

Suyash Gupta Director General, Indian Autogas Coalition

"I think your Go To Market strategy and Business Plan is outstanding and on track for what we were looking to hear and learn. MCI's work is the best thing I have seen in 20 years. MCI went beyond our expectation."

HR Association

Ready to see what the future looks like?

Contact us to discuss your association challenges and objectives and how MCI can help you.

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