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Unleash the power of your community

Diversify revenues for long-term growth

Create immersive event experiences

A thriving Association positioned to grow

In a world shaped by uncertainty and fast innovation, associations need to constantly adapt to stay relevant.

An engaged community of members and customers, agile governance model and healthy revenue streams are what makes your association thrive. We operate as an extension of your association to support you in understanding your stakeholders’ evolving needs, delivering relevance and exploring new revenue generation strategies. We help bring your community together through live, virtual or hybrid events, meetings, and conferences that engage and educate audiences in a personal, participatory and immersive way.


What have you learned from your members in the last two years?

The Association Engagement Index is an international benchmark study on engagement. Sign up by 15th September and receive your individual Engagement Index Fact Sheet.

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Our comprehensive solutions for associations are designed to help you shape your tomorrow and span across Consulting & Community, Strategic & Digital Communications and Live & Virtual Events.

Consulting & Advisory

  • Global Market Development
  • Insights, Market Research & Data Analytics
  • NPO Incorporation
  • Strategic & Business Planning
  • Digital Transformation & Activation
  • Event Transformation: Strategy, Design and Activation

Association & Community Solutions

  • Full-Service Management
  • Governance, Board & Volunteer Management
  • Education, Credentialing & Certifications
  • Community Management
  • Member Engagement &Customer Service
  • Financial Management, IT & Operations

Digital Engagement & Marketing

  • Online Community Building & Customer Engagement
  • Influencer Marketing & Lead Generation
  • 365/24/7 E-learning: Online to Offline
  • Social Media, Digital & Multi-Channel Marketing
  • Website, SEO, Platform & App Development
  • Multimedia Production & Activation

Branding, Content & Communication

  • Public Affairs & Advocacy
  • Member Engagement & Internal Communications
  • Content Development & Storytelling
  • PR & External Communications
  • Branding & Visual Identity
  • Creative Solutions

Sales & Sponsorship

  • Revenue Diversification Strategies
  • Sponsorship & Partnership Development
  • Media Sales (Digital & Print Optimization)
  • Trade Show & Exhibition Sales
  • Business Development & Fundraising
  • Sales Management & Fulfilment

Virtual, Hybrid & Physical Events

  • Full Congress Management (PCO)
  • Registration & Housing
  • Risk assessment & mitigation
  • Technical Production & Audio-visual Consulting and Delivery
  • Sustainability Strategy & Activation
  • Virtual & Hybrid Experiences: Design & Activation

Live webinar series

Getting more ROI from engagement through stronger relationships

IEEE & ASIS International share insights about the first benchmark indices on how relationship strength affects engagement with members/customers.

Identifying revenue opportunities for associations

Learn from MCI leaders how to identify revenue-generating opportunities and how associations can financially succeed in the year ahead.

Is traditional membership dead?

Learn why the “one size fits all” approach no longer works and gain insights into new rules of engagement in a post-COVID world.

Customer experience and delegate engagement in virtual conferences

Learn unique design and creative tools to increase online attention spans by up to 82%!

Amplify engagement, convert into revenues

Learn about the four circles of the new community business model and how to monetize international relations.

Research papers

The engagement series #1: What does engagement really mean?

In a cluttered, competitive digital space, what must associations do to drive value and enhance their brand?

Read White Paper

The engagement series #2: How to leverage the multiplier effect of components

Explore four winning strategies to empower your components to enhance member engagement and experience.

Read White Paper

The engagement series #3: Empowering associations through intelligent technologies

Learn three critical areas where associations must use intelligent technologies to enhance their engagement and revolutionise their effectiveness.

Read White Paper

The revenue generation series #1: The art & science of revenue generation

Gain insights from tried and tested methodologies in sales, account management, product lifecycle review and enhance your association’s revenue generation.

Read White Paper

The revenue generation series #2: Think like a marketer – Enhance industry partner engagement

Learn how to build long-term partnerships and 365-day-a-year engagement in this digital transformation.

Read White Paper

The revenue generation series #3: Generate leads, drive revenues & extend outreach

Learn what is — and isn’t — digital marketing, common myths and what digital marketing in action looks like.

Read White Paper

The collaboration series #1: Stronger together

Can your association survive for long as a solo organisation? Learn the power of associations’ mega communities and their influence.

Read White Paper

The collaboration series #2: Agile governance

Learn best practices for finding the best strategic fit to manage your association whilst focusing on growth and moving the organisation forward.

Read White Paper

The collaboration series #3: Breaking down the collaboration model

Do you have a clearly defined collaboration strategy for your stakeholders? Explore effective collaboration models to ensure your association gains authority in its community.

Read White Paper

About MCI

Results Driven

Results Driven

Growing associations' business by 15% year on year

Global Presence

Global Presence

Strategic partner of over 130 international associations

History of Excellence

History of Excellence

80% of business from long-lasting partnerships with association clients

Innovative Solutions

Innovative Solutions

Over 130 clients digitally transformed to lead tomorrow

Focus on Experiences

Focus on Experiences

Over 1 million participants managed and engaged every year

Key Facts

0 years of experience
0 offices
0 projects and digital activations
0 long-term association clients

What our clients say

"MCI's F.A.S.T. methodology enabled an inclusive and constructive dialogue, really helping SETAC to further unlock its potential."

Bart Bosveld Global Executive Director, Society of Environmental Toxicology and Chemistry (SETAC)

"Even in the midst of the challenges presented by a global pandemic, MCI's professional work and dedicated staff provided strong support and availability. We look forward to continuing our partnership in the coming years."

Mohamed Mezghani Secretary General, International Association of Public Transport (UITP)

"Working with MCI offers both operational and strategic opportunities. With expertise in much more than just pure congress organisation, MCI serves as an advocate who stimulates fresh and critical thinking in our organisation."

Heinz Marchesi Executive Director, European League Against Rheumatisms (EULAR)

"MCI has given us the ability to rapidly expand our presence in the Middle East with a knowledgeable, talented and flexible workforce. The ability to tap into a wealth of experience not only in the region but also in the association management profession has helped us achieve our very aggressive growth goals."

Financial Services Association Executives

"It has been just great working with the same team (MCI India), with a completely different output…Each one displayed an innate sense of ownership, making this Asia LPG Summit one of the most successful LPG events ever, not just in India, but globally!"

Suyash Gupta Director General, Indian Autogas Coalition

"I think your Go To Market strategy and Business Plan is outstanding and on track for what we were looking to hear and learn. MCI's work is the best thing I have seen in 20 years. MCI went beyond our expectation."

HR Association

Shape your tomorrow with MCI

We design engagement solutions that make your association thrive.


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