Contact Us

Optimize your conference experience

Strengthen your community and generate business results

Take your Association to the next level

We help associations grow, increase their member engagement, innovate their conferences, integrate technology and ensure appropriate governance.

We provide full association management and conference planning and management.


Get your free copy

From passive income to alternative revenue sources. Strategies and tactics to diversify your association's business model.


Can we send you relevant content about the latest thinking in Associations?

Get latest Thinking

Solving your association challenges

Some examples of how we help associations move to the next level. Click to view.

How does your association grow globally and enter new markets?

From developing your global strategy, providing locally relevant marketing, communications and customer service to delivering professional development programmes, conferences and membership value, our in-market experts can help your association meet key long- and short-term growth objectives.

Successfully selling in europe

Entering new markets and offering new products can represent a series of challenges for any organisation. After six years of collaboration between the American Society of Mechanical Engineers (ASME) and MCI, education programmes have been growing consistently in Europe on an annual basis, with double-digit compound annual growth rate. ASME now successfully runs over 40 courses per year attracting more than 400 participants across Europe.

Read full story

Multiple strategies and tactics are used to grow your revenues

Be it corporate outreach and sales, compelling sponsorship offers and engagement, fundraising, partnerships, product sales, membership enhancement, innovative conference solutions…

Reach new audiences with valuable content

Today's conferences are no longer about who attends, but who engages. To ensure that the European Society for Clinical Nutrition & Metabolism (ESPEN) congress kept ahead of the game, MCI proposed an innovative Global Content Dissemination service to capture and distribute congress content to wider audiences. As a result, 83% of congress delegates chose to purchase the full access registration including online content access and the new service generated a profit of US$ 104,500 for the organisation.

Read full story

What are the new rules of engagement and activation?

Do you want help with designing new membership models, creating innovative solutions to enhance congress participation, deploying the latest technologies, apps and software, monetizing your content?

Innovation in Knowledge Exchange

“The Big Hackathon”, a pioneering tech event organised during the 2017 Campus Party in São Paulo, Brazil, involved more than 1,300 people to a hacking competition devoted to finding tech solutions for bolstering the United Nations 17 Sustainable Development Goals.

Read full story

Is your value proposition tailored to resonate with key stakeholders?

Audience segmentation, understanding stakeholders’ needs (be they members, customers, congress participants, sponsors, government agencies) customizing their experience and means of engaging are fundamental to not-for-profit organisations success.

Increasing attendance by 320% by successfully switching over to digital

How can an association make the digital switch over without alienating its traditional core audience? The World Association for Buiatrics (WBC) 2016 congress successfully launched a social media campaign receiving 11.3 million impressions on Twitter alone and resulting in 320% increased attendance compared to the previous congress in 2014.

Read full story

Driving results through our entrepreneurial approach

Offering a range of proven strategies to maximize investment commitments. For example: reducing your congress expenditure, all the while increasing the revenues. Our buying power, obsessive budget control, innovative revenue solutions and results will reap benefits for your association.

Redefined marketing strategy doubles registration numbers

Through the lens of member engagement, MCI USA implemented various strategies for the Psychiatric Rehabilitation Association (PRA) Recovery Workforce Summit which resulted in more than double the number of participants. Lasting results included over 100% growth in attendance, 89% increase in overall gross revenue, and 107% increase in revenue compared to the previous year, as well as a 10% increase in new members.

Read full story

Aligning sourcing strategy to your business objectives

In today's increasingly competitive marketplace, there are key strategic reasons to move your association into a new phase in the use of outsourcing services. Whether it is project base or long-term, MCI association management experts allow you to boost performances by increasing efficiency, accessing skilled resources, and reducing infrastructures and operational costs. We provide you with ongoing analysis of performances and measurement of achievements metrics.


Recognising the need to tailor their service offerings to the market, the Society for Clinical Data Management (SCDM) hired MCI India as a strategic partner to raise their profile in the region. MCI was tasked with producing a conference that would act as a stepping-stone to elevate SCDM as an industry thought leader in that part of the world.

Read more




Development of strategies and programmes to drive growth, community and revenue



Tailored solutions and resourcing for streamlined operations and stability



Programmes to build awareness, influence policy and manage stakeholder reputations



Set-up and running of conference services by a global team of experts and partners

Association Resources

Global Engagement Index 2016 Infographics

Strengthening member and customer relations globally


Expanding into India

The opportunities and challenges faced by a US association in penetrating the India market. David LaFrance, CEO of the American Water Works Association (AWWA) and Gaurav Sood, AWWAIndia share insights gained from their first year developing community in India.

Listen to webinar

Successful lessons on going to market in Europe

Could your organisation’s business results be significantly improved in Europe? IHRSA European Director shares insights to develop better ways to grow in Europe.


About MCI

Results Orientated

Grow association business by 15% year on year

Global Presence

Serving and consulting over 150 international associations with total 1.2 million members

Innovative Solutions

Over 300 websites and congress apps designed and developed every year

History of Excellence

80% of business from ongoing association clients

Focus on Optimization

Over 800,000 delegates managed per year

Fast Facts

0 years of experience
0 professionals
0 offices worldwide
0 association and conference projects per year

What our clients say

"The Global Engagement Index Summit was one of the most effective high-level association events I've attended... because of the caliber of the attendees: leaders of dynamic associations who know that global growth is key to their continuing success. The event was defined by quality survey data, analyses that drew a clearer picture of what works, and a deep level of engagement among the people in the room eager to apply the findings to their own organisations. Better still, the benefits of the summit haven't ended - with more targeted surveys planned, in the coming years associations will have an excellent benchmark for their global initiatives. (The GEI Summit, organised by MCI and FairControl, was held on 8-9 June, in Washington DC, USA)"

Mark Athitakis ASAE - The Center for Association Leadership

"Working with MCI offers both operational and strategic opportunities. With expertise in much more than just pure congress organisation, MCI serves as an advocate who stimulates fresh and critical thinking in our organisation."

Heinz Marchesi Executive Director, European League Against Rheumatisms (EULAR)

"MCI has given us the ability to rapidly expand our presence in the Middle East with a knowledgeable, talented and flexible workforce. The ability to tap into a wealth of experience not only in the region but also in the association management profession has helped us achieve our very aggressive growth goals."

Financial Services Association Executives

""It has been just great working with the same team (MCI India), with a completely different output…Each one displayed an innate sense of ownership, making this (Asia LPG Summit) one of the most successful LPG events ever, not just in India, but globally. I am sure MCI would continue doing the good work... Do keep it up guys!!""

Suyash Gupta Director General, Indian Autogas Coalition

"I think your Go To Market strategy and Business Plan is outstanding and on track for what we were looking to hear and learn. MCI's work is the best thing I have seen in 20 years. MCI went beyond our expectation."

HR Association

Free consultation

Contact us to discuss your association challenges and objectives and how MCI can help you.

Contact Us

Let our association experts help with your challenges and unlock opportunities.

* = mandatory

Get the latest thinking

Receive articles and updates by email.

Download file

Please complete the form to download the file.

* = mandatory